Labour Relations

A labor relations specialist helps administer and facilitate work contracts between unions, employees and managers. Common tasks include drafting proposals, communicating between union leaders and company managers, and dealing with compensation and work environment complaints. COURSE CURRICULUM Module 1:Introduction to Labour LawModule 2:The Employment Contract, Basic Conditions of Employment and Termination of EmploymentModule 3:Workplace Discipline and Automatically...
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Download Manual Time-Management1Download Download Presentation Presentation-Time-ManagementDownload Download Administration Administration-FormsDownload Learner-Information-Form-2020-21-003-1Download Assessments 117171-SA-1Download 117171-FA-1Download
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Description This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference...
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